Application Overview

The application is a feature-rich, user-friendly platform designed to streamline client management, incident tracking, and communication. It empowers users with a wide range of tools and resources to efficiently interact with clients and manage incidents. Here's an overview of the key components:

Sidebar - Search Filter and Client Names

Sidebar

Client Management Made Easy:

The sidebar is the first point of interaction, offering a dynamic list of clients imported from a Google Sheet. Key features include:

Client List: A convenient list of clients for quick access to client information.

Search Filter: An efficient search tool allowing users to locate specific clients by keywords or names. All Incidents Page All Incidents

Incident Tracking and Management:

The "All Incidents" page is a dedicated space for managing and reviewing all incidents associated with clients. It provides:

Incident Selection: A list of incident names for easy navigation.

Incident Details:

In-depth information regarding selected incidents, including descriptions, dates, individuals involved, and status.

Efficient Incident Management:

Streamlined access to vital incident information for quicker resolution and tracking. Client Details Panel Client Details Panel

Comprehensive Client Information:

The client details panel is a central hub for managing client relationships, offering:

Client Information: Displays essential details such as Name, Email Address, Company Name, Phone Number, and communication timestamps.

Incident Management: Ability to copy an incident link dedicated to the selected client, simplifying incident handling.

Content Integration: A rich text editor for embedding diverse content and hyperlinks.

Tab Navigation: Access to various information categories, including Sent Emails, Received Emails, PDF Links, Inner Links, Incidents, and Embed Links. Additional Features Additional Features

Incident Overview: A comprehensive view of all incidents related to the client.

Embed Links: A section dedicated to embedded links and content with the option to generate a shareable link. The application provides a holistic solution for managing clients, tracking incidents, and facilitating efficient communication. It enhances user experience by organizing data and offering powerful tools for streamlined interaction and management.